Terms and Conditions for Interview Coaching Services
Effective Date: 18 October 2026
1. General Terms
1.1. Service Fees:
· 5×60 Coaching: $600 for five (5) 60-minute sessions.
· 3×90 Coaching: $540 for three (3) 90-minute sessions.
· Single Session (Mock Interview): $175 for one (1) 60-minute session.
· Interview Toolkit: $40. Delivered as two documents (the Interview Fit and Alignment Guide and the Storybank) by email within 24 hours of receiving the client’s CV and job description via the intake form.
· ATS Report: $15. Delivered as a PDF.
· Free Strategy Call: a complimentary 15-minute call with no payment or obligation.
· All payments must be made in advance of the scheduled session or program, via PayPal.
1.2. Session Validity: All purchased sessions must be used within six (6) months from the date of purchase. Any unused sessions after this period will expire and will not be eligible for a refund or transfer.
1.3. Platform: All coaching sessions are conducted via Microsoft Teams. Clients are responsible for ensuring they have the necessary equipment and internet connection to participate in the session.
2.1. Rescheduling: Clients may reschedule a session up to one (1) hour before the scheduled start time without penalty.
2.2. Late Cancellations and No-Shows: If a client cancels less than one (1) hour before the scheduled start time, or does not attend the session without prior notice, the session will be forfeited and counted as used.
2.3. Program Cancellations: If a client cancels a program before any of its sessions have been used, they will be refunded 50% of the total program price, less any transaction fees incurred (e.g. PayPal fees). Once a session from a program has been used, the program is non-refundable.
3.1. Clients may transfer unused sessions to another person by providing prior written notice.
3.2. Transferred sessions are subject to the same Terms and Conditions as the original purchase.
4.1. Session Recording: On request, sessions are recorded and transcribed via Microsoft Teams, and the recording and transcript are shared with the client for their personal use.
4.2. Prohibited Distribution: Any recorded material, including session content and materials provided by www.interviewcoach.me, must not be shared or distributed publicly, or shared with third parties, including via social media platforms, YouTube, or other websites.
4.3. Confidentiality:
· Client Information: www.interviewcoach.me will not share or distribute any information disclosed during the session, whether sensitive, intellectual property (IP), or non-sensitive, without the client’s explicit consent.
· Coach Materials: Clients must not use or distribute any proprietary materials or resources provided during the sessions for purposes beyond personal use.
· Approved Third Parties: In the creation or refinement of coaching materials, www.interviewcoach.me may use OpenAI, Google Workspace, Microsoft Teams, WordPress.com (website hosting and intake forms), and PayPal (payment processing). These are the only third parties to which client information may be shared, and only for the purpose of delivering or enhancing the coaching service. Other than these specified services, www.interviewcoach.me does not share client information with any third parties.
www.interviewcoach.me will not be held liable for any outcomes resulting from the advice, guidance, or recommendations provided during coaching sessions. The client accepts full responsibility for their actions following coaching and acknowledges that success in interviews or career progression is not guaranteed.
6.1. Refunds for coaching sessions are only provided under the program cancellation terms in section 2.3. Because the Interview Toolkit and ATS Report are personalised to each client, they are non-refundable.
6.2. Any disputes or issues must be raised within 14 days of the session or purchase.
www.interviewcoach.me reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes via email or the website. Continued use of the services after such changes will constitute acceptance of the new Terms and Conditions.
By purchasing and/or participating in our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at charlie@interviewcoach.me
Thank you for choosing www.interviewcoach.me